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Access Token

1

Find your Access Token

Near the top of the Phone App is a field labeled "🔑 Access Token." This connects tiles like My Reports and My Territories to your own account data — without it, those tiles can't show anything personal to you.

2

Get your token

Your token is included in your welcome email when your account was first set up. If you no longer have that email, you can find it anytime under My Page → Profile.

3

Paste and save

Paste the token into the Access Token field and tap Save. Once saved, it's shown partly masked (e.g. W99a••••c3as) so it stays private on screen.

I lost my welcome email — where else can I find my token?
Go to My Page → Profile while logged into Sphere normally in a browser; your token is shown there.
Do I need to re-enter my token on every device?
Yes — the token is saved per device, not to your account, so a phone and a tablet each need it entered separately.
Is it safe to share my token with someone else?
No — treat it like a password. Anyone with your token can open your personal reports and territory data.

What it does

Links personal tiles (My Reports, My Territories, etc.) to your account

Where to find it

Welcome email, or My Page → Profile

Scope

Saved per device — re-enter it on each new device

Keep it private

Treat it like a password